Privacy Policy

Last updated: 21 June 2026

Mind Mirage Apps respects your privacy. This Privacy Policy explains how we handle information across our website and mobile apps, including Illusio.

Information We Collect

Depending on the app features you use, we may collect or process:

• Account data, including your user ID and email address when you sign in or create an account.
• Authentication information handled through Firebase Authentication.
• Progress data, learning activity, tokens, tickets, rewards activity, preferences, and app settings.
• Files or claim-related information stored using Firebase Firestore or Firebase Storage where needed for app functionality, support, rewards, prizes, or administration.
• Local device storage used to save guest progress, settings, cached content, or app state on your device.
• Support or contact emails you send to us, including your email address and the contents of your message.

Rewards, Prizes, and Claim Forms

Illusio may include digital rewards, physical rewards, competitions, giveaways, seasonal events, claim forms, tokens, and tickets. If you submit a claim for a physical reward or physical prize, we may collect the information needed to verify and fulfil that claim.

Addresses are only collected when a user submits a claim for a physical reward or physical prize, and are used only for fulfilment/admin handling. We do not ask for delivery address information unless it is needed for a physical reward or physical prize claim.

How We Use Information

• Provide, secure, and improve our apps and website.
• Create and manage accounts and sign-in using Firebase Authentication.
• Save learning progress, local or cloud-backed progress, preferences, tokens, tickets, reward status, and event participation.
• Administer rewards, prize claims, claim forms, fulfilment, support, and fraud or abuse prevention.
• Respond to support requests and contact emails.
• Show and manage advertising where enabled.

Third-Party Services

Our apps may use third-party services for authentication, cloud databases, cloud storage, advertising, analytics, crash reporting, platform services, and payments. Illusio may use Firebase Authentication, Firebase Firestore, Firebase Storage, and Google AdMob. These providers process data under their own terms and privacy policies.

Advertising

Some apps may display advertising, including ads served through Google AdMob or similar advertising providers. Advertising services may use device, app, and ad interaction information to deliver, limit, measure, or improve ads in line with platform settings and applicable law.

Purchases

Purchases and subscriptions are handled by the relevant app store provider. We do not store payment card details.

Children’s Privacy

Our apps are not intended to knowingly collect personal data from children where consent is required.

Data Retention

We retain information only as long as reasonably needed to provide app features, manage accounts and progress, support rewards or prize administration, respond to support requests, comply with legal obligations, resolve disputes, and maintain security and system integrity.

Contact

For privacy questions: support@mindmirageapps.com